In meaning human interaction facial expression, and direct eye contact matter. They are a critical part of forging relationships, gauging thoughts and feelings and reacting appropriately. In most remote collaboration and videoconferencing applications, eye-contact is neglected. Instead, the discussion revolves around; screen size, HD Codec, proper sound, lighting, bandwidth, QoS considerations. These considerations are important, along with travel cost reductions, green initiatives, improved quality of life for employees, etc. But, if you drill down into remote collaboration and video conferencing to the core, it is about one thing: COMMUNICATION.