If I Invest in Collaboration Technologies, What Can I Expect My Return To Be?

Many companies are struggling not only with “what” to do in their collaboration strategies but “how much” and what is the return on investment if they invest in new technology. There are 3 areas of benefit; operational, productivity and strategic ROI. Where companies once found high ROI in process and quality improvements, those strategies are largely well established and in place. We are now finding those high return opportunities int he realm of enhanced collaborative interactions between people.