SERVICE & SUPPORT CAPABILITIES
Providing your organization with dedicated service and support of your unified communications and collaboration infrastructure. Delivered through our expert team of certified technology specialists.
With services such as our help desk and remote/on-site support teams, we will work to mitigate challenges and proactively solve issues. Enabling you and your organization to focus on the work that really matters.
- Cisco Systems
We are an agnostic technology company and we pride ourselves on our deep relationships with tech partners such as Cisco, Crestron, and many others.
Supporting Technology for Global Companies
CONTINUED FOCUS ON THE CUSTOMER EXPERIENCE
Our service and support model ensures there is a continuous and ongoing focus of the “customer experience”. A support governance structure is created for all clients to provide a forum to review and discuss service measurements / service level agreements (SLAs) and improvement initiatives.
Key components of our service and support model: