Building Community Technology Platforms for Collaborative Ecosystems
In today’s world, many communities understand the benefit of developing new collaboration frameworks for communicating with their stakeholders and the importance of establishing a governance model to coordinate all of these stakeholder efforts.
Your community has:
- Partners who are committed to the same vision and have common goals
- Created an Engagement model of how you will work together
- Selected an Executive Advisory committee to provide Vision oversight and guidance to the community partners
What do you need next?
Facilitating the organization and collaboration between partners.
We want to harness busy, senior people in all of the partners. All of those partners have different technology systems within their own organizations to communicate – over phone, video and email, manage documents, manage projects, provide reporting and more. How can we efficiently utilize all of these different systems between us? With lots of partners all bringing unique value, how will we evaluate and prioritize the projects to maximize the synergies and opportunities? How will we communicate and report to the stakeholders in a way that keeps them current and engaged?
Building a community technology platform for your Collaboration Ecosystem.
The good news is that technology can provide many of the answers required. The cost of technology continues to fall. Cloud based solutions allow for people to connect and engage from anywhere that they have an Internet connection. Increasingly systems are providing an Open Architecture, which allows for different technologies to be tied together in even more meaningful and seamless ways.
It shouldn’t matter where your partner is located or what institution they happen to work for. They should be able to participate in person or remotely to a meeting, by audio, video, or preferably both. The functionality to share content of the meeting with local and remote participants should be robust meaning anyone can share their own content or to add value to another participant’s content using a highlight markup capability for example. Getting this technology platform right can make all the difference between frustrating the stakeholders or engaging and accelerating a group of innovative partners who are capable of just getting things done.
This requires an architectural design approach.
The design has to incorporate the partner’s own institutional investment in technology systems and provide an additional layer of collaboration and value. The technology ecosystem needs to provide a platform common to all stakeholders including:
- Audio & video conferencing
- Decision support & voting tools
- Document management solution
- Analytics & performance measurement
- Ability to tie these into business applications for each of the partners
The costs need to be shared across all of the stakeholders with a fee-for-service model that precludes any single partner from incurring huge infrastructure costs and management overheads.
Technology continues to move from the realm of the technologists to that of the Lines of Business. Hardware, applications, network and analytics come together in a seamless way allowing people to spend more time being innovative.
Bringing these requirements together in a Technology Collaboration Ecosystem is becoming a prerequisite for successful Intelligent Communities of the future. A real life example is the Canadian Video Collaboration Network, a video conferencing platform specifically designed for communities with many collaborating partners. This video conferencing platform provides an enterprise business quality experience at subscription prices similar to cell phone plans allowing all community participants to enjoy the benefits of high quality video interaction without the associated high costs of the past while all stakeholders can participate in community-wide collaboration over video. Visit www.CollaborateNow.ca for more information or contact us to learn how you can build a Collaboration Ecosystem with your stakeholders.