“When we work together, open up, and share ideas, the solutions and possibilities that surface are limitless.” – Dirk Propfe, President & CEO
ET Group had the pleasure of working with London Life: Freedom 55 Financial as their trusted technology advisor to design and implement the Office of the Future. London Life was looking for a fundamental shift in how the organization operates by redefining the customer and advisor experience. In a recent article published in Marketfacts, Fiona Cuddy delves into the story of change and collaboration that brought this project to life.
The overall success of this project was due to two key factors. Firstly, the leadership team on this project recognized the need for real change. An upgrade in technology or a design facelift wouldn’t be enough or sustainable to achieve the desired results. The team went far beyond aesthetics and technology. They were committed to weaving people, space and technology together, fundamentally changing how the organization operates. To embark on this transformational journey, the leadership team recognized the need for a cross functional team augmented by strategic partners with deep subject matter expertise and a willingness to collaborate and co-create together.
This collaborative and co-creative approach was the second factor for success. I believe workplace transformation projects are highly complex and require a co-creative approach where people are willing to learn, let go of their assumptions and beliefs, and experiment with new solutions and approaches to discover breakthrough innovation. Freedom 55 recognized not only the need but the value in bringing the right partners together to complement their team. ET Group, Figure 3, and Flexpaths were the advisors and partners that were invited to provide additional insights and expertise around People, Space, and Technology. By inviting the right partners, co-creation and collaboration flourished to offer a more holistic solution that addressed many of the emerging needs of Freedom 55.
Please check out the article to learn how collaboration is breaking through barriers and providing innovative solutions to change the future of workplaces.